After-sal Commitment

We supplied a completement after sale service for all of our customers,we promised that you could return products to us inneed any reasons just wihin seven days since the package has been signed and customers are responsible to ensure the products can be resold.(Limited to mainland China)

Return Or Exchange Policy 

Please ensure that the return or exchange goods will not affect the secondary sales.The following conditions will not be refundable:

• Goods that have been washed, worn, or damaged for your personal reasons

• Lack of original label, tag,packaging

• Lack of gifts and accessories that come with the product

• Non-quality presents and coupons

• Exceeding the time limit for return and exchange requirements

Return and exchange process

• Please submit return or exchange application within the time limit and contact the online customer service to confirm whether the return and exchange conditions are met.

• Before your returning,please be sure to return the shopping bills with the goods. If you lose this bill,put any paper in the package with writen: the order number, items (type number/quantity), return reason.Gifts and accessories must be returned together.

About refund

• The refund will be refunded to the original payment within 5 working days.(subject to the date of the package has been signed in our warehouse), if the returned goods meet the corresponding policy,our staffs will handle the refund issue as soon as possible.

• The refund amount is limited to the purchase price. If you payed other fees at the time of ordering,the other fees will not be refunded.

Other considerations

• official website does not accept goods returned by other online shopping website such or stores.

• Please contact our customer service staffs to confirm the return and exchange issues before your returining.If the goods returned directly without comunicating with us,the warehouse will refuse to accept.

• Please send back the items which need return or exchange at once together

• Please ensure to attach this shopping list or your returning process might be stucked.

• Returning without contack with our customer service staff may failure